Vca Animal Care Hospital

Vca Animal Care Hospital is a small-animal veterinary clinic in Richfield, Minnesota, located at 1208 E 66th St. The clinic treats dogs and cats. Emergency or out-of-hours availability is not specified.

Services

•Veterinary care for dogs and cats
•Sick-pet visits (examples mentioned include care for a sick cat)
•Diagnostic imaging (chest X-ray is mentioned)
•Preventive care plan/membership program (Care Club is mentioned)

Pricing

No published pricing information is available for this clinic.

People

A clinic manager named Danielle is mentioned in a written review.

Reviews

The clinic has a 4.6/5 Google rating from 99 reviews. Recent comments include positive notes about friendly staff, kindness, and feeling pets received good care, alongside concerns about billing discrepancies, possible overbooking/understaffing, and a reported cleanliness incident in the lobby with a dispute over responsibility and follow-up.

Reviews for Vca Animal Care Hospital

Note: Showing the 5 most recent Google reviews out of 99 we track in total. Recent reviews may not be representative of overall sentiment.

Han

1 month ago

Billing discrepancies as I suspected have been confirmed. Office is nice, but possibly understaffed and/or overbooked...?

Evelyn Brown

2 months ago

Brilla Enc.

3 months ago

Friendly place. They we're able to look at my sick cat. The vet gas very concerned and helpfull all the time. Overall the doctors we're very friendly at us and our cat.

Ruby

3 months ago

Everyone is SO SO kind at this location! We always leave feeling like we got the best care. I would absolutely recommend this vet clinic.

Alex

7 months ago

My cat has been extremely sick for over a month now. I brought her in on 1/27/26 for a chest x-ray. I sat in the lobby while waiting and unbeknownst to me, sat in urine. I was in snow pants and my long down coat so I didnt noticed I was soaked until my partner and I had gotten home. At that point it had already soaked into the passenger seat where I sat. I immediately called the clinic back and notified them, asking if they wanted me to come back so they could verify it was indeed urine that had soaked into everything, they said no. The next day the clinic manager, Danielle, called me back. I asked for them to cover the cost of getting the truck detailed and my coat/pants professionally cleaned. Danielle proceeded to say that my cat had probably peed and it leaked out the side of her kennel and thats how it got on my rear and the side of my car seat. I had already emailed her pictures of the DRY soft kennel and the DRY cotton insert the same morning with proof the photo was taken right before emailing her. The amount of urine I sat in could not have come from a cat, especially a sick cat that is dehydrated. Also, I'm no scientist but I'm pretty sure my cat would have been covered in her own urine, had it been hers. Now, after asking for VCA to cover the cost to clean up they have banned me from their clinics. They did this on 2/13/26, the day after my payment for Care Club came out and at the end of business day on a Friday. I had an appointment on Monday 2/16/26 for my still sick cat to follow-up on treatment. I made that appointment on 2/4/26. I believe they waited until the last second possible to cancel my appointment out of pettiness. Now i have to scamble to find care for my still sick pet elsewhere. Absolutely disgusting behavior from the company